Our objective is to provide the best care for our residents and reassurance to their family members. Within the initial 3 months practical suggestions are proposed, discussed, agreed and implemented. It only takes one or two fundamental changes to the care plan, tailoring the service each resident receives, to achieve a happier more comfortable stay at our homes

Typically, this can be as simple as better time management between room and communal areas, to adjusting the menu or to altering the bed construct

It is crucial to have a compassionate efficient standard approach to managing the home and yet can be customised to each individual

We are all different and our differences are to be respected